Drafted on 1st July, 2020
We collect certain data from you directly, like information you enter yourself, data about your participation in courses, and data from third-party platforms you connect with Frinzap. We also collect some data automatically, like information about your device and what parts of our Services you interact with or spend time using.
We may collect different data from or about you depending on how you use the Services. Below are some examples to help you better understand the data we collect.
When you create an account and use the Services, including any third-party platform, we collect data you provide directly, that is broadly categorized as follows:
|Account Data||In order to use certain features (like enrolling in a course), you need to create a user account. When you create or update your account, we collect and store the data you provide, like your email address, password, gender, and date of birth, and assign you a unique identifying number (“Account Data”).|
|Profile Data||You can also choose to provide profile information like a photo, headline, website link, social media profiles, or other data. Your Profile Data will be publicly viewable by others.|
|Shared Content||All or Part of the Services on the portal allows engaging features such as share content publicly, posting reviews on a course page, asking or answering questions on others profile/ posts, sending messages to students or instructors, or posting images or any other work you upload. Such shared content may be publicly viewable by others.|
|Course Data||When you enroll in and take courses, we collect certain data such as courses, assignments and quizzes; exchanges with instructors, teaching assistants, and other students; essays, answers to questions, and other items submitted to satisfy course requirements.|
|Payment Data||If you make purchases, we collect certain data about your purchase (such as your name and zip code) as necessary to process your order. You must provide certain payment and billing data directly to our payment processing partners, including your name, credit card information, billing address, and zip code. |
Note: For security, Frinzap does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.
|Data About Your Accounts on Other Services||Users using social connects to login to Frinzap automatically permit access to certain social information that may be available online. Eg: If you login to Frinzap via Facebook or Google or Linkedin or any other third-party platform or service, we ask for your permission to access information about that other account; depending on the platform or service we may collect your name, profile picture, account ID number, login email address, location, physical location of your access devices, gender, birthday, and list of friends or contacts.|
Those platforms and services make information available to us through their APIs. The information we receive depends on what information you (via your privacy settings) or the platform or service decide to give us.
If you access or use our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party.
The data listed above is stored by us and as associated with your account.
When you access the Services (including browsing courses), we collect certain data by automated means, including:
|System Data||Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types (“System Data”).|
|Usage Data||Usage statistics about your interactions with the Services, including courses accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, date and time, and other data regarding your use of the Services (“Usage Data”).|
|Approximate Geographic Data||An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address.|
The data listed above is collected using server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below. It is stored by us and associated with your account.
We use tools like cookies, web beacons, analytics services, and advertising providers to gather the data listed above. Some of these tools offer you the ability to opt out of data collection.
Frinzap uses the following types of cookies:
Some of the third-party partners who provide certain features on our site may also use Local Storage Objects (also known as flash cookies or LSOs) to collect and store data.
We use third-party browser and mobile analytics services like Google Analytics and/or any other third-party Services. These services use Data Collection Tools to help us analyze use of the Services, including information like the third-party website you arrive from, how often you visit, events within the Services, usage and performance data, and where the application was downloaded from. We use this data to improve the Services, better understand how the Services perform on different devices, and provide information that may be of interest to you.
We use third-party advertising Facebook, Google’s ad services, other ad networks and ad servers to deliver advertising about our Services onto other websites and applications. The ads may be based on things we know about you, like your Usage Data and System Data (as detailed here), and things that these ad service providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services and may be tailored to your interests.
Depending on the types of advertising services we use, they may place cookies or other tracking technologies on your computer, phone, or other device to collect data about your use of our Services, and may access those tracking technologies in order to serve these tailored advertisements to you. To help deliver tailored advertising, we may provide these service providers with a hashed, anonymized version of your email address (in a non-human-readable form) and content that is shared publicly on the Services.
When using mobile applications, you may also receive tailored in-app advertisements. Apple iOS, Android OS, and Microsoft Windows etc., each provide their own instructions on how to control in-app tailored advertising. For other devices and operating systems, you should review your privacy settings or contact your platform operator.
We use your data to do things like provide our Services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our Services, analyze how people use our Services, serve personalized advertising, and as required by law or necessary for safety and integrity.
We use the data we collect through your use of the Services to:
We share certain data about you with instructors, other students, companies performing services for us, our business partners, analytics and data enrichment providers, your social media providers, companies helping us run promotions and surveys, and advertising companies who help us promote our Services. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated or de-identified or if we get your consent.
We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.
Frinzap takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and Frinzap, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties.
Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact email@example.com with any concerns.
You have certain rights around the use of your data, including the ability to opt out of promotional emails, cookies, and collection of your data by certain analytics providers. You can update or terminate your account from our Services or choose to contact us for individual rights requests about your personal data. Parents who believe we have unintentionally collected personal data about their underage child should contact us for help in deleting that information.
You can choose not to provide certain data to us, but you may not be able to use certain features of the Services.
If you have any questions about your data, our use of it, or your rights, contact us at firstname.lastname@example.org.
You can access and update your personal data that Frinzap collects and maintains as follows:
We recognize the privacy interests of children and encourage parents and guardians to take an active role in their children’s online activities and interests. Children under 13 (or under 16 in the European Economic Area) should not use the Services. If we learn that we have collected personal data from a child under those ages, we will take reasonable steps to delete it.
Parents who believe that Frinzap may have collected personal data from a child under those ages can submit a request that it be removed to email@example.com.
Users in India
Users who are Indian residents have certain rights under the Information Technology Act, 2000 (IT Act). If you are an eligible Indian user, included in these rights are:
To exercise any of these rights under the IT Act, please email firstname.lastname@example.org or write to us at Frinzap Private Limited, Attn: Privacy/Legal Team, Basement Plot No. 82, Pocket 1, Jasola, New Delhi - 110025. As part of the IT Act you may designate an authorized agent to make these requests on your behalf. For your protection, we may require that the request be sent through the email address associated with your account, and we may need to verify you and/or your agent’s identity before fulfilling your request.
Additionally, for more information about the personal data that we collect and how we collect it, please see the sections above entitled “What Data We Get” and “How We Get Data About You.”
To learn about the business and commercial purposes for which your personal information is collected and the categories of service providers who have access to your personal information, please see the sections above entitled “What We Use Your Data ” and “Who We Share Your Data”.
Most importantly, per the IT Act, Frinzap does not sell your personal information or the personal information of any of our users.
As an Indian resident, you also have the right to request certain details about what personal information we share with third parties for those third parties’ direct marketing purposes. To submit your request, send an email to email@example.com with the phrase “Frinzap Going Ahead” and include your mailing address, state of residence, and email address.
Since the internet industry is still working on Do Not Track standards, solutions, and implementations, we do not currently recognize or respond to browser initiated Do Not Track signals.
When we make a material change to this policy, we will notify users via email, in-product notice, or another mechanism required by law. Changes become effective the day they are posted. Please contact us via email or postal mail with any questions, concerns, or disputes.
Drafted on 13th June, 2020
What are cookies?
Cookies are small text files stored by your browser as you browse the internet. They can be used to collect, store, and share data about your activities across websites, including on Frinzap. Cookies also allow us to remember things about your visits to Frinzap, like your preferred language, and to make the site easier to use.
We use both session cookies, which expire after a short time or when you close your browser, and persistent cookies, which remain stored in your browser for a set period of time. We use session cookies to identify you during a single browsing session, like when you log into Frinzap. We use persistent cookies where we need to identify you over a longer period, like when you request that we keep you signed in.
|Authentication and security|
For example, cookies help authenticate your access to Frinzap and prevent unauthorized parties from accessing your accounts
For example, cookies help us remember your preferred language or the country you’re in, so we can provide content in your preferred language without asking each time you visit.
|Analytics and research|
For example, cookies help us test different versions of Frinzap to see which features or content users prefer, web beacons help us determine which email messages are opened, and cookies help us see how you interact with Frinzap, like the links you click on.
You can opt out of some of these services through tools like the Google Analytics Opt-out Browser Add-on.
|Personalized content||To customize Frinzap with more relevant content|
For example, cookies help us show a personalized list of recommended courses on the homepage.
|Advertising||To provide you with more relevant advertising|
Please note that where advertising technology is integrated into the Services, you may still receive advertising on other websites and applications, but it will not be tailored to your interests.
When using mobile applications, you may also receive tailored in-app advertisements. Apple iOS, Android OS, and Microsoft Windows each provide its own instructions on how to control in-app tailored advertising. For other devices and operating systems, you should review your privacy settings or contact your platform operator.
What are my privacy options?